Content Guidelines

Last updated: [DATE]

These Guidelines apply to every piece of content on DzipMart — listings, photos, descriptions, reviews, messages, service bookings. Sellers and buyers both agree to follow them.

1. Listings must be honest

• Accurate descriptions — material, size, colour, origin, condition. No “looks like silk” when it’s polyester. No “original” when it’s a replica.
• Your own photos (or properly licensed). No stolen images from competitor shops or stock sites you don’t have rights to.
• Real prices — no bait-and-switch. MRP shown must be the genuine original price.
• Stock accuracy — remove or update out-of-stock items promptly.
• Clear lead time — be realistic about shipping or service scheduling.

2. Prohibited items (never list these)

Legal / regulatory

• Illegal drugs, drug paraphernalia, precursor chemicals
• Weapons, firearms, ammunition, tasers, crossbows, knives designed for violence
• Explosives, fireworks, flares, pyrotechnics
• Tobacco and nicotine products (including e-cigarettes and vape juice) — unless you hold the required licences and comply with all advertising / age-verification laws in the buyer’s jurisdiction
• Alcohol — only with licence; minors must not be able to buy
• Prescription medicines, controlled substances, unregistered medical devices
• Human organs, blood products, stem cells

Safety / harm

• Counterfeit goods — fakes of branded fashion, electronics, cosmetics, luxury items. DzipMart takes counterfeits seriously; repeat offenders are terminated.
• Stolen goods
• Hacked, cracked, or pirated software / media / game keys
• Hazardous materials (radioactive, corrosive, toxic) except with required certifications
• Live animals, endangered species, ivory, coral (CITES-listed species)
• Items promoting violence, terrorism, hate speech, or organised criminal activity

Content / speech

• Sexually explicit material, pornography, escort services
• Content sexualising minors (zero tolerance — reported to law enforcement)
• Hate speech, harassment, threats, discrimination based on race, religion, gender, orientation, disability, national origin
• Content intended to deceive (fake degrees, fake identity documents)
• Content promoting self-harm, suicide, or eating disorders
• Political propaganda (campaigning material — unless explicitly allowed in your jurisdiction and labelled)

Financial / regulated

• Gambling, lottery tickets, gift-box schemes (unless licensed and legal in target jurisdiction)
• Cryptocurrency, NFTs, or investment products (unless DzipMart has explicitly approved these and regulation allows)
• Multi-level marketing (MLM) enrollments
• Currency, counterfeit currency, government-issued documents

DzipMart-specific

• Services that require licences you don’t hold (medical advice, legal advice, accounting, psychotherapy) unless you hold and display the licence
• Off-platform redirects (listings meant to drive traffic to external sites to transact off DzipMart)
• “As-is” electronics with no warranty claimed as new

If you’re not sure whether an item is allowed, ask dparabathina@gmail.com before listing.

3. Reviews and comments

• Be honest — share your genuine experience
• Be first-hand — only review items you purchased or services you received
• Be respectful — no personal attacks, slurs, threats, or private contact info
• Don’t post fake reviews (incentivised, coordinated, or not based on a real purchase)
• Don’t solicit reviews in exchange for discounts or freebies
• Don’t retaliate — sellers may not pressure buyers to revise or remove reviews

DzipMart removes reviews that violate these rules.

4. Messages between users

• No spam, chain messages, or bulk promotional pings
• No requesting or sharing OTPs, banking details, passwords
• No off-platform payment requests
• No harassment, threats, or discriminatory language

5. Photos

• Must show the actual item — no misleading stock photos for hand-made goods
• No watermarks of other retailers or marketplaces
• No inappropriate or offensive imagery
• Minimum 400×400 px; recommended 800×800 or higher

6. Categories and taxonomy

• List under the correct category — don’t jam listings into “Trending” or “Sale” to get visibility
• Don’t spam keywords unrelated to the product
• DzipMart’s admin has final say on placement (via catalog_node_id)

7. Enforcement

DzipMart may, in its discretion:

• Edit or remove content that breaches these Guidelines
• Restrict or suspend accounts
• Terminate accounts for serious or repeated violations
• Report illegal content to the appropriate authorities
• Withhold payouts pending investigation of fraud, counterfeits, or prohibited items

We don’t pre-screen every listing; we act on reports and through spot checks.

8. Reporting

See something that violates these Guidelines? Report it:

• On any listing/review — use the “Report” link (where available)
• Or email dparabathina@gmail.com with subject “Report — [product/review URL]”

We review reports within 2 business days.

9. Changes

We may update these Guidelines. Material changes are communicated by email and prominent notice. Continued listing / use means acceptance.

10. Contact

dparabathina@gmail.com