Help Center

Find answers to the most common questions below, or reach out to us directly.

Orders & Shipping

How long will my order take?
Standard delivery takes 3–7 days within country. International orders take 7–21 days. Track any order from your account page.

Can I change my shipping address?
Yes — before the order is dispatched. Email dparabathina@gmail.com with your order number.

Returns & Refunds

What's the return window?
7 days from delivery for DzipMart-fulfilled products. Individual sellers may have different windows shown on product pages.

Who pays for returns?
We cover return shipping when the item is damaged, defective, or incorrect. See the full Refund Policy.

Selling on DzipMart

How do I become a seller?
Sign up at dzipmart.store. Approval usually takes up to 24 hours. 30-day free trial.

Still need help?

Email us at dparabathina@gmail.com. We reply within 1 business day.